Privacy Policy

1. Introduction

We at MazaArabia value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you use our WhatsApp API services.

2. Information We Collect

• Business information (company name, industry, business type)
• Contact details (name, email, phone number)
• Message and interaction data (chats, templates, usage patterns)
• Billing and transaction data

3. How We Use Your Information

• To provide and manage WhatsApp API services
• To improve our products and user experience
• To process payments and generate invoices
• To communicate important service updates and support

4. Data Sharing and Disclosure

• We do not sell or rent your personal information.
• Data may be shared with Meta (WhatsApp) as per their API and policy requirements.
• We may share information with third-party service providers under strict confidentiality agreements.

5. Data Security

We implement robust security measures to safeguard your information, including encryption, firewalls, and secure data centers. However, no online system is 100% secure.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Your Rights

• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion of your data
• Right to object to or restrict data processing

8. Cookies and Tracking

We may use cookies and analytics tools to track usage and enhance functionality. You can manage your preferences in your browser settings.

9. Third-Party Links

Our services may contain links to third-party sites. We are not responsible for their privacy practices or content.

10. Policy Updates

We may update this Privacy Policy. Continued use of our services indicates acceptance of the updated terms.

11. Contact Us

For any privacy-related questions, contact us at:
privacy@mazaarabia.com